Billing Support

For billing inquiries please visit EPOCH, SEGPAY our authorized sales agents.


1 of the following below is required:
  • Email Address (merchant's or Consumer Support (
  • Phone Number (merchant's or Consumer Support (888.596.9279))
  • Chat Link (merchant's or Consumer Support)
  • Link to CCBill Support Page (

Please email CCBILL ( your username, email address and subscription ID (found in your email receipt from either CCBILL or Epoch, whichever billing provider processed your payment with us).